Frequently asked questions for streaming
Seattle Opera truly appreciates your support and interest during these challenging times. We hope these fall performances and other online experiences will bring smiles and joy to you and your family. Free events are available on each web page and on Youtube at the premiere date and time.
2020/21 subscriber programming is available by logging into your Seattle Opera account. If you are unsure if you have an online account with us, or cannot remember your password, please read through the questions below or contact Audience Services for assistance.
To explore other options for your tickets to the 20/21 season, please read through the questions below and then fill out our form and Audience Services will be in touch.
Don't see an answer to your question? Contact Audience Services at 206-389-7676, Tuesday-Friday, 10:00 AM–2:00 PM or firstname.lastname@example.org.
I want to watch the content online! I do get emails from Seattle Opera but I’ve never logged onto your website.
Great! You do have an online account, but you just need to finish setting it up. At the top center of our homepage, click the light brown words that say “Log In”. This will bring you to our LOG IN page. Click “Reset Your Password”. This will open a new window that will prompt you to enter your email address – use the email address that you receive Seattle Opera emails at. This will automatically send you an email so you can set a new password and then you will be all set.
How can I watch the fall programs on my TV?
We have a set of instructions for a few different ways you can watch these videos on your TV.
I have never logged into the website. What should I do?
Send our Audience Services team an email us at email@example.com and we will help get your online account set up.
What are my options if I don’t want to participate in the fall season?
At the present time, virtual programming is the only way we can safely present these titles and recitals to you. We deeply regret not be able to stage full productions. However, we hope that you will enjoy the programming that the artists and staff are working to present to you. If you decide not to participate, you can request the value of your tickets be held on your account for future use, or you may request a refund.
Can I get A credit for my season subscription?
You may request a credit to be held on your account for the value of a single opera or the ticket value of your season subscription. If you request a credit, you will not be granted access to virtual programs. Contact Audience Services to discuss your options.
What is being done for BRAVO! members?
We are considering some online programming ideas that can go along with the fall season content and will be in touch with BRAVO members soon.
How can SeAttle Opera bring people together to produce these events? Health experts consider singing a super-spreader activity. How will you protect the safety of singers, musicians, and administrative staff?
Our artists, musicians, and staff will comply with standards mandated by the governor and public health officials. In addition, we’re working very closely with the American Guild of Musical Artists and the International Alliance of Theatrical Stage Employees, implementing the best practices to maintain health and safety. These practices include wearing masks inside our facilities, maintaining at least 20 feet of social distancing, and frequent hand washing. Moreover, all singers will be tested before the rehearsal period begins.
I have purchased tickets to the Angela Meade and Jamie Barton concert. Why are you offering all subscribers access to this performance as part of the fall season?
Thank you for purchasing your tickets early to this concert. Angela and Jamie are hosting a special video talk just for ticket holders. Watch your inbox for more information for this exclusive invitation.
Can I buy a subscription?
Yes. We are still making plans for the spring and are hoping for some in person possibilities, and encourage you to purchase a subscription to performances starting with Don Giovanni. Given the circumstances of the pandemic, it is possible that these events will evolve but we are committed to continuing to provide opera performances to our subscribers. Anyone with a 2020/21 subscription can access the fall virtual season content.
Are you selling individual streaming events?
Not at this time. We do have free streaming recitals continuing this fall featuring opera singers who are popular at Seattle Opera. During this time of crisis we have developed our fall season programming to offer as much free as we are able to, while also delivering content for our 7,000 subscribers who purchased a subscription before the COVID crisis and have continued their support.
Are you thinking about doing outdoor performances? What other types of performances you are thinking about? What options are exploring?
No. We do have free streaming recitals continuing this fall featuring opera singers who are popular with our audiences. During this time of crisis we have developed our fall season programming to offer as much free as we are able to, while also delivering content for our 7,000 subscribers who purchased a subscription before the COVID crisis and have continued their support.
What about my donors benefits for the 20/21 season?
Benefits have evolved for the 20/21 season, and we have implemented interim donor benefits while we stay home. Please visit seattleopera.org/benefits for more information.
Don't see the answer to your question? Contact Audience Services at 206.389.7676 Tuesday-Friday, 10:00 AM–2:00 PM or email us at firstname.lastname@example.org.